Copyright and DMCA Policy

1. Our Position

Space Program Unlimited LLC d/b/a Maker Studio ("Maker Studio," "we," "us," or "our") respects the intellectual property rights of others and expects our customers to do the same. We respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act, 17 U.S.C. § 512 ("DMCA"), and with comparable requirements in other jurisdictions.

This Policy is part of our Terms of Use. Capitalized terms used but not defined here have the meanings given in the Terms of Use and License Terms.

2. What This Policy Covers

Our design applications allow customers to upload their own material, such as a shape outline, silhouette, image, or logo, and incorporate it into a design. Customers also create and store project files in their accounts. If we later offer a shared design library or community gallery, material published there will be covered by this Policy as well.

Material uploaded or created by customers is their responsibility, not ours. We do not review it before it is used, and we have no practical ability to determine whether a given shape or image is protected. This Policy sets out the process by which a rights holder can bring infringing material to our attention.

What this Policy does not cover. The maps, elevation models, land-cover data, and other geographic data used by the Services come from the licensed and open data providers identified in our License Terms. Complaints about that underlying data should be directed to the relevant provider, though you are welcome to contact us and we will help route the issue.

3. Designated Copyright Agent

We have designated the following agent to receive notices of claimed infringement under 17 U.S.C. § 512(c)(2):

Our designated agent is registered with the United States Copyright Office in its online directory of DMCA designated agents under the registration number shown above, and the information in that directory controls if it differs from the information here. Notices sent to any other address or to general support may be delayed and may not satisfy the statutory requirements.

4. How to Submit a Notice of Claimed Infringement

If you believe material available through the Services infringes a copyright you own or are authorized to enforce, send a written notice to our designated agent that includes all of the following, as required by 17 U.S.C. § 512(c)(3):

• A physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf.
• Identification of the copyrighted work you claim has been infringed, or, if multiple works are covered by a single notice, a representative list of those works.
• Identification of the material you claim is infringing and that you want removed or disabled, with information reasonably sufficient for us to locate it, such as the application name, the project name or identifier, the account email if known, a URL, and a description or screenshot.
• Your contact information, including your full name, mailing address, telephone number, and email address.
• A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on the owner's behalf.

An incomplete notice may not be effective. If your notice is missing required elements, we will try to tell you what is missing, but we are not obligated to act on a deficient notice.

5. What We Do After Receiving a Notice

When we receive a notice that substantially complies with Section 4, we will act expeditiously to remove or disable access to the material identified. We will make a reasonable effort to notify the affected customer, provide them with a copy of the notice, including the identity and contact information of the complaining party, and explain how to submit a counter-notice.

We may also remove or disable material, suspend a design, or restrict an account at our discretion where we have a reasonable belief that material infringes or violates our Terms of Use or License Terms, whether or not we receive a formal notice.

We are not a party to disputes between a rights holder and a customer. We do not adjudicate ownership, fair use, or license scope, and taking down or restoring material is not an expression of any view on the merits.

6. Preserving Your Access While a Claim Is Pending

Removal of specific material does not by itself close your account or cancel your subscription. Where we can isolate the material in question, we will remove or disable only that item or project and leave the rest of your account intact. Where the claim concerns conduct rather than a single item, or where the same material appears across many projects, we may restrict account features until the matter is resolved. Fees already paid are handled under the Billing and Refunds Policy.

7. Counter-Notice Process

If your material was removed and you believe the removal was a mistake or that you are authorized to use the material, you may submit a counter-notice. Send it by email to support@maker.studio with the subject line "DMCA Counter-Notice."

To keep this simple, please tell us plainly:

• which application the material was in, such as Layered Maps, 3D Maps, or Box Maker;
• which project or file was affected, by name or identifier;
• your proof, which you may attach to the email, such as a license, purchase receipt, assignment, your own earlier dated original file, or an explanation of why the material is not protected or why your use is authorized; and
• the email address on your account.

To be effective under 17 U.S.C. § 512(g)(3), a counter-notice must also include:

• Your physical or electronic signature.
• Identification of the material that was removed or disabled and the location at which it appeared before removal.
• A statement, under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
• Your name, mailing address, and telephone number.
• A statement that you consent to the jurisdiction of the United States District Court for the district in which your address is located, or, if your address is outside the United States, the United States District Court for the District of Oregon, and that you will accept service of process from the person who submitted the original notice or that person's agent.

If we receive a valid counter-notice, we will forward it to the party who submitted the original notice and let them know that we may restore the material in 10 to 14 business days. We will restore it within that window unless we first receive notice that the complaining party has filed a court action seeking to restrain the activity in question.

8. Repeat Infringers

It is our policy, in appropriate circumstances, to terminate the accounts of customers who are repeat infringers, as required by 17 U.S.C. § 512(i).

We do not apply a fixed strike count. Rigid counting is easy to evade with alias email addresses and can produce unjust results in close cases. Instead, we make a judgment on the facts, considering the number and credibility of notices received, whether any counter-notice was filed, whether the customer has a pattern of uploading material they do not own, whether the conduct appears deliberate or commercial, and whether the customer is evading an earlier enforcement action, including by opening a new account.

Depending on those circumstances, we may issue a warning, remove material, restrict features, suspend an account, terminate an account without refund, or decline to serve the person in the future.

9. Misrepresentations

Under 17 U.S.C. § 512(f), a person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake or misidentification, may be liable for damages, including costs and attorneys' fees. Submitting a notice or counter-notice is a legal statement. If you are unsure whether material infringes your rights or whether your use is authorized, consult an attorney before filing.

10. Trademark and Other Complaints

For complaints involving trademarks, rights of publicity, privacy, or other non-copyright rights, email support@maker.studio with a description of your right, the material at issue, where it appears, the basis for your complaint, and your contact information. We review these complaints under our Terms of Use and will respond on a case-by-case basis.

11. Customers Outside the United States

We accept and respond to well-founded infringement complaints regardless of where the rights holder is located. Where a complaint arises under the law of another jurisdiction, we will respond in a manner consistent with that law and our own obligations, using the process in this Policy as a framework.

12. Records and Privacy

We keep copies of notices, counter-notices, and related correspondence, and we may share them with the opposing party, with service providers, and with law enforcement or a court where required. Information in a notice, including your name and contact details, will be provided to the affected customer. Our Privacy Policy governs how we otherwise handle that information.

13. Changes and Contact

We may update this Policy and will post the updated version with a new effective date. Questions about this Policy may be sent to support@maker.studio.

Space Program Unlimited LLC d/b/a Maker Studio, Astoria, Oregon, United States.